Frequently Asked Questions
Everything you need to know about our premium beauty products and services.
Are ARTDECO products tested on animals?
No, ARTDECO is strictly against animal testing. We do not conduct animal testing ourselves, nor do we commission third parties to do so, ensuring our beauty products remain cruelty-free.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your beauty favorites sooner.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or used.
Are your products suitable for sensitive skin?
Many of our products are dermatologically tested and formulated to be skin-friendly. However, we recommend checking the specific ingredient list on each product page or performing a patch test before full application.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.